Dubai, October 11, 2025– The UAE President has made a historic move by signing a Federal Decree Law, which aims to empower the UAE Central Bank New Law and the regulation of the financial institutions and insurance activities. This new legislation, referred to as the UAE Central Bank New Law, has put an emphasis on financial stability, customer protection, and the modernization of banking and insurance sectors that will keep pace with the changing needs of society.
Under the UAE Central Bank new law, all licensed banks and insurers are required to give equal financial service access to all community members. It is in favor of the country’s digital transformation and financial service innovation. Besides, the law provides a system where consumer protection through a centralized complaint and dispute resolution system that will cater to customers of all banks and insurance companies. The current scenario, where customers have to struggle with long complaint processes and unresolved issues, is radically changing to swift action and a better customer experience due to these measures.
Key Features of the UAE Banking and Insurance Law
UAE Central Bank New Law, which is a great move forward, reinforces the already established effective penalties for financial institutions by increasing the administrative fines they impose. The fines will vary according to the seriousness and the quantity of the violation and can be as high as ten times the amount of the violation.
One of the most significant changes regarding the UAE banking and insurance law is the fact that the fines can now be automatically debited from the institutions that committed the violations. This will cleave the fines even before the final legal decisions are made; therefore, the enforcement process will be accelerated. Besides, the penalties will be made known to the public through the official website of the Central Bank, thus making the whole process very transparent and accountable.

In addition, the law also provides for a customer’s protection plan as it takes the Central Bank a step closer to the financial institution that shows signs of weakening. These measures enable the Central Bank to nip the problem in the bud before it spreads to the financial system. It reinforces the need for the national currency to be stable and the financial system to be protected as a whole.
As a result, the financial institutions allowed to lend have to secure the credit they grant with proper guarantees, and that is mainly for natural persons and sole proprietorships. This measure contributes to the establishment of responsible lending practices and helps to guard the customers against the risks that may arise.
Benefits and Community Impact
This law brings several benefits to the UAE’s financial sector and its customers:

- Ensures community-wide access to reliable and modern banking and financial services.
- Provides stronger protection for consumers through centralized complaint handling.
- Enhances the financial system’s stability by enabling quick intervention and penalties.
- Promotes transparency with public disclosure of fines and penalties.
- Safeguards the national currency and manages foreign exchange reserves prudently.
The Central Bank of the UAE’s new law marks a major move towards making the nation’s monetary system conform to international standards. The law merges the legislative and regulatory frameworks of banks and insurers into a single one. It also brings the UAE a step closer to its vision of being a global and regional financial powerhouse.

To sum it up, the new law from the Central Bank of the UAE, presented by President Sheikh Mohamed bin Zayed Al Nahyan, is a clear indication of the country’s determination to be at the forefront of the financial industry with respect to technology, security, and protection. This regulation not only protects the interests of the financial institutions but also makes it possible for customers to have safe, clear, and smooth banking and insurance services.
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