September 18, 2025 | Dubai, UAE: WhatsApp is currently developing a guest chats feature aimed at facilitating connections between users and individuals who lack an account on the platform. Although this concept remains in the testing phase, cybersecurity UAE experts have issued warnings regarding the potential rise in risks associated with identity theft, phishing attacks, impersonation, and the misuse of spam.

How the Guest Chats Feature Works?

The proposed update will let WhatsApp users generate a shareable link, which can then be sent to non-users through email, SMS, or other platforms. The recipient of the link can join the conversation as a “guest” without registering an account or installing the app.

On the surface, this WhatsApp feature seems convenient. Businesses could use it to interact with clients who do not want to download WhatsApp, while individuals may use it to reach contacts temporarily. However, the feature raises important concerns because it removes the usual barrier of account verification. Without requiring a registered account, criminals may find it easier to disguise themselves and launch attacks.

One of the biggest uncertainties is whether guest chats will reveal basic details such as a phone number, profile picture, or account activity. If these elements are hidden, the person receiving the guest link may have no way of knowing who is on the other side. This lack of transparency could create an ideal environment for impersonation.

The UAE, where WhatsApp is one of the most widely used communication tools, may be especially vulnerable. The app is relied upon not only for personal conversations but also for business interactions, customer support, and even financial transactions. Any reduction in trust on the platform could have a broad impact across society.

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Potential Risks and Safety Measures

Cybersecurity UAE experts have flagged several risks associated with the new WhatsApp feature. Identity theft tops the list, with attackers able to impersonate trusted contacts and gather sensitive information. Phishing attempts are another concern, as criminals may distribute harmful links through guest chat invitations. Spam campaigns could also increase, since fake guest accounts can be created and used repeatedly.

Such risks are not new. Hackers and fraudsters often target new tools and updates before users and companies have time to adapt. In past years, scammers have exploited messaging platforms by cloning accounts, distributing malicious software, and tricking victims into revealing personal data. UAE Experts fear the guest chats feature could be the latest channel for such activity.

To reduce exposure, users are encouraged to strengthen their digital defenses now. Suggested actions include:

• Turning on two-factor authentication within WhatsApp to make accounts harder to hijack.
• Ignoring unfamiliar links or attachments, even if they appear to come from known contacts.
• Limiting who can see personal details like profile pictures, last seen, and status updates.
• Blocking and reporting suspicious contacts immediately.
• Staying alert to scams that involve urgent financial requests, fake prizes, or investment opportunities.

Specialists also urge WhatsApp to provide new tools that allow users to manage guest sessions. For example, the ability to revoke or terminate a guest chat instantly would give more control and reduce the chances of prolonged misuse.

Outlook

The guest chats feature highlights WhatsApp’s ongoing effort to expand its reach and make communication more inclusive. By opening the door to non-users, the company may attract a wider audience and enable easier interactions between businesses and customers.

However, UAE experts caution that these benefits could be outweighed by the risks. Without proper safeguards, criminals could exploit the feature for identity theft, impersonation, and phishing at a scale not previously possible on the platform. This is especially concerning in regions where WhatsApp dominates digital communication.

Globally, regulators are also expected to pay close attention to how the feature is implemented. Privacy rules in Europe, the Middle East, and Asia require companies to protect user data and ensure that new tools do not weaken consumer security. Failure to address these issues could invite regulatory challenges in addition to user backlash.

For now, the guest chats feature remains under development and has not entered beta testing. Key questions remain unanswered, including how much guest users will be identifiable and what reporting tools will be built into the feature. Until greater clarity is provided, experts in the UAE recommend that users remain cautious and continue to follow best practices for online safety.

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